Arkcase

ArkCase is a global leader in open-source enterprise case management software, designed to modernize mission-critical applications by providing content and records management, AI/ML capabilities, predictive analytics, reporting, and workflow automation. The platform offers pre-configured solutions for various use cases, including Freedom of Information Act (FOIA) requests, complaint management, correspondence management, docket management, and legal case management. ArkCase is available within the GSA FedRAMP Marketplace and the AWS Marketplace.

Product Overview

ArkCase is a global leader in open-source enterprise case management software, offering a comprehensive platform designed to streamline and automate end-to-end case management processes for organizations of all sizes. The platform is FedRAMP® authorized, ensuring robust security and compliance capabilities, and supports deployments on-premise, in the cloud, or via a hybrid model for maximum flexibility. ArkCase integrates seamlessly with existing enterprise systems, including email, calendars, and document management systems, providing a unified solution for efficient case handling.

Features

  • Low-code workflow builder for automating repetitive tasks
  • Seamless integration with existing enterprise systems
  • Advanced AI capabilities including OCR, medical NLP, and audio/video transcription
  • Supports on-premise, cloud, and hybrid deployments
  • Modular capabilities for Enterprise Content Management, Customer Relationship Management, and Business Process Management
  • FedRAMP® authorized with robust security and compliance
  • Open-source and enterprise versions available
  • Continuous improvement through client feedback

Company Details

Headquarters
🇦🇹 Vienna, Austria
Founded
2005
Type
Legal Tech Vendor
Pricing
Freemium
Deployment
Hybrid