Luware Recording
byLuware
Luware Recording is a cloud-based compliance recording and quality monitoring solution developed by Luware. It enables organizations to securely capture, store, and analyze voice, video, and text communications across multiple platforms, including Microsoft Teams, Zoom, and trader voice systems. The solution is designed to help businesses meet regulatory requirements and gain valuable business intelligence through AI-powered speech analytics.
Features
- Multi-platform compliance recording across voice, video, and text communications
- AI-powered speech analytics for transcription, sentiment analysis, and compliance monitoring
- Advanced search and playback functionalities for efficient conversation retrieval
- Integration with Microsoft Teams for seamless recording controls within the Teams client
- High availability with 99.99% uptime and 24/7 customer support
- Enterprise-grade security with certifications including SOC 2 Type II, ISO 27001, and Microsoft 365 Compliance Recording Solution
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