Reclamo.AI

Reclamo.AI is a multilingual, mobile-first digital assistant developed by Justicia Lab, a program of Scale Justice, in partnership with the New York Legal Assistance Group (NYLAG). It is designed to help low-wage and immigrant workers in New York State understand their wage rights, identify wage theft, and connect with trusted legal advocates. Users interact with Reclamo.AI through a chat interface, receiving accurate, plain-language information derived from verified legal content about New York wage laws. While the assistant does not provide legal advice, it offers pathways to trusted legal aid organizations, helping users navigate toward reliable help. Reclamo.AI is currently in a testing and evaluation pilot stage, focusing on user experience, linguistic inclusivity, and the integration of vetted legal content. Early evaluation focuses on clarity of information, accuracy within the scope of New York law, user trust, and pathways to action. Feedback from community-based organizations, legal service providers, and end-users will inform the next phases of development, including feature refinement, expansion beyond New York, and improved integration with legal aid referral systems.